So you’ve added your email or phone to receive the security code and have been waiting for some time now but the security code has not yet arrived in your inbox or you haven’t received the SMS code! Not receiving security code from Instagram is one of the most trending topics these days, because when you visit social media forums you’ll find a lot of users asking for how to fix the problem of not receiving security code to their email or phone.
The big giant social media, Instagram, has now placed a lot of restrictions when it comes to using their services, as a new account holder you have to verify your email and phone number, and also from time to time, Instagram asks for phone verification in order to secure your account from unwanted access.
It might be annoying when Instagram frequently ask you to verify your phone number, but you should understand it’s a security measure to protect your account. And users that mostly encounter this problem are mostly marketers; they’re always over promoting their products and services in order to make more money. Personal account holders don’t normally encounter this problem because they’re accessing their accounts using the same device in a natural way.
Whatever the case might be, if you’re not receiving the Instagram security code, this article will help you fix the problem you’re facing and will show you how to prevent the problem from happening in the feature and many important stuffs you that will be beneficial to you when it comes to managing and securing your Instagram account. So stay with us till the end of the article in order to discover these helpful tips.
Why Does Instagram Ask For Phone Email/Phone Verification?
First, you need to understand why Instagram ask for phone verification, this will help you prevent Instagram from asking you to verify your phone over and over again. Let’s take a look at these possible reasons;
Your Account Is New
New accounts must verify both email and phone. For email, you’ll receive a code or a link that will verify the email. And for phone verification, you’ll receive SMS containing the code which should be added into your Instagram app on the screen that shows up. A lot of people are trying to bypass phone verification process but even if they managed to beat the system they’ll still be asked to verify their phone immediately when they try to perform any new action.
Change Of Password
When you or someone tried to change account password from another device, your account will be locked until you’ve verified your phone by receiving SMS code. Always logout of your accounts when using devices you don’t own. But it’s even better to always make sure you’re using a device you own, that’s the best way to secure your account.
If you still find it a must to use other peoples device, use browser and should use in incognito mode, almost all browsers offer this feature, by using incognito mode, when you close the browser all the account details are deleted, no saved username and password, no cookies or any tracking details.
Unusual activity on your account
When there is unusual activity in your Instagram account, you’ll be immediately signed out and will be asked to verify your phone number. Marketers mostly are prompted to verify their phone when they’ve done massive promotion for their products and services thereby bulk commenting or massive liking. If you don’t want Instagram to ask phone verification you should play it safe on this platform.
Signing In With Ip Address Different Than Usual IP Address
When you’ve spent months or years accessing your Instagram account using the same IP and suddenly you changed location and you tried to log in with a different IP address, you’ll be asked to verify your account especially if it’s through your browser, though if it’s through the app you might not be asked since there is a lot of data stored on the app that verify it’s still the same device that signed in with a different Ip.
Multiple logins at a time
If you’re logged into your Instagram account and you or someone login again with a different Ip address, you’ll all be logged out and will be required to verify the phone number, Instagram is securing your account from hackers, no need to worry, just add your phone number and receive the code.
You haven’t used your account for long
If you’ve abandoned your account and haven’t used it for a while when you log in you’ll be asked to verify your phone number. I am talking about not login in for like six months or even a year. It’s good to log into your Instagram every once in a while and perform some actions if you want your account to stay active.
Instagram allows users to deactivate their account, this way they’ll become invisible to followers, their fans can’t view their content anymore but at the same time, the account isn’t deleted. So after some time and you log in to reactivate your Instagram account again you might be prompted with phone verification.
When Instagram suspect you’re using automation in your account you’ll be asked to verify the account using a phone. Using automation to mass follow account, mass commenting and liking can all lead to asking for phone verification, and in this case, the account will be disabled and will be asked to contact support to prove your identity.
So these are instances where Instagram will always ask for either phone or email verification and no way around it, you have to receive the verification code and enter in your app before you continue using their services.
Now we’ll look at why you’re not receiving the security code even after inputting your email or phone number.
We’ll look at each of them separately and how to fix, we’ll start with email and here we go;
Why Instagram Not Sending Security Code To Email?
You mistype your email
You haven’t typed the correct email and you need to recheck in order to ensure the spelling of your email address is absolutely correct. When you type the wrong email, Instagram will send you the code but since the email does not exist it will bounce back, or if someone owns that email you mistyped, they’ll receive the code, not you, and hence the first step is to recheck your email.
When Instagram servers are overload, that’s there are too many requests at the same time, you’ll be added to the queue and it can take few minutes to some hours or you’ll have added your number again to receive the verification code. Or sometimes servers are down, they can’t process any security code verification requests, this happens when the servers are undergoing maintenance.
Email provider not supported
Some users in order to open multiple accounts they try to use disposable emails, which are mostly not allowed on Instagram. There are email providers also that are blocked from been used on Instagram, when you add such emails the verification code will not be sent. This way you need to use a different email provider if you want to receive the code successfully.
IP address is banned
When you try to sign up a new Instagram account with an IP address that’s banned, the security code will not be sent to your email. It means your IP address has been blocked, and most of the times you won’t receive a notice from Instagram.
Using Proxies Or VPN
When Instagram detects you’re using proxies you’ll not be able to receive the security code to verify the account. This means such proxy is blocked from accessing their services.
These are some of the possible reason why you can’t receive verification code to your emails. Let’s now show you how to fix the problem.
How To Fix Instagram Not Sending Security Code To Email
After confirming that you’ve typed in your email correctly you should then follow the steps that will be outlined below;
Check spam folder
Sometimes the security code email has arrived but has landed in your spam folder. You should check there to see if you can find the email.
Wait For Some Hours
As we’ve mentioned earlier there can be too many requests that can’t be processed instantly from the Instagram servers. Wait for some hours to see if the email arrives in your inbox or in your spam folder. Don’t ignore this step because most of the time it’s from Instagram servers and a lot of users have received the security code after waiting for a few minutes to some hours.
Change your IP address
It might be possible your IP address has reached the maximum limit for opening a new account or has been blacklisted. Change your IP address either by switching the IP address using your internet service provider or by using reputable VPN services like NordVpn or ExpressVpn.
If you’re using your app when requesting for the security code, you should switch to using your phone or pc browser. Chances are your device has been blocked, and no matter how many times you tried they’re not going to send the security code to your email.
If you still want to use your app you should consider reinstalling your Instagram, uninstall the app and delete every data for the app, this data is used to track all your activities. When you install a new Instagram app you then use a different IP address for receiving the security code to your email, also when using browser you should use incognito mode.
Try after some time
If after two or three days you haven’t received the code you should try again, maybe it’s due server overload and your queue is missed, trying after a day or two, you might get lucky, and this time use a different email address, and if possible use a different provider, because chances are your provider isn’t supported.
If you’ve tried all the solutions outlined above you should contact Instagram support to help you with sending the security code to your email.
So these are the things you need to try out when you can’t receive the security code. Let us now move to the phone part.
How to Fix Instagram Not Sending Security Code to phone?
The problems that are preventing you from receiving security code to your phone are pretty much the same as with email except with some few variations. Let us now share the details for phone verification;
Why Instagram Is Not Sending You Security Code Through Your Phone
The phone number has been blocked
When a phone has been used previously for an account that violated Instagram rules and that account was disabled, that number has been blocked and it can’t receive security code in the future.
Using banned IP address
When the IP address you’re using has been blocked, the verification code will not be sent to your phone also.
There are times when servers are busy; they’re not sending verification code to any phone. You have to wait for some hours or even days before you request the verification again.
Using a banned VPN service
Some VPN providers are blocked from accessing Instagram services and hence when you try using such services there will be a problem in receiving the security code.
The phone number has been used multiple times
When your phone number has been used multiple times for receiving the security code, you might face the problem of not receiving the security code; this is applicable when you’re opening a new account.
Possible Fix For Instagram not Sending Security Code to phone?
Use a different IP address
Since a blocked IP address can’t be used, the first thing you want to do is change your IP address, provided you have to recheck your phone number it’s correct.
Try a different phone number
Since there are chances the phone you’re using is blocked or have exceeded the verification limit, you should try another phone number; this might help you get the security code fast.
Use incognito mode
Instagram stores a lot of cookies in your normal browser, but with the incognito mode you’re starting fresh, but you should take note when using incognito mode you need to use a different IP address.
Use another device
If you’re using the app on your phone, try using another device because it might be your device is blocked and that’s why the code isn’t sent.
Wait for a few hours
Sometimes servers are busy and are unable to process the request at the moment, by waiting for a few hours the code might arrive.
Following some of these steps will definitely help you receive the verification code. If not, I guess you have to contact support for help. Let us know if this has helped you receive the security code from Instagram in the comment box below.