How To Fix Instagram Not Sending Security Code To Email/Phone

So you’ve added your email or phone to receive the security code and have been waiting for some time now but the security code has not yet arrived in your inbox or you haven’t received the SMS code! Not receiving security code from Instagram is one of the most trending topics these days, because when you visit social media forums you’ll find a lot of users asking for how to fix the problem of not receiving security code to their email or phone.

The big giant social media, Instagram, has now placed a lot of restrictions when it comes to using their services, as a new account holder you have to verify your email and phone number, and also from time to time, Instagram asks for phone verification in order to secure your account from unwanted access.

It might be annoying when Instagram frequently ask you to verify your phone number, but you should understand it’s a security measure to protect your account. And users that mostly encounter this problem are mostly marketers; they’re always over promoting their products and services in order to make more money. Personal account holders don’t normally encounter this problem because they’re accessing their accounts using the same device in a natural way.

Whatever the case might be, if you’re not receiving the Instagram security code, this article will help you fix the problem you’re facing and will show you how to prevent the problem from happening in the feature and many important stuffs you that will be beneficial to you when it comes to managing and securing your Instagram account. So stay with us till the end of the article in order to discover these helpful tips.

Why Does Instagram Ask For Phone Email/Phone Verification?

First, you need to understand why Instagram ask for phone verification, this will help you prevent Instagram from asking you to verify your phone over and over again. Let’s take a look at these possible reasons;

Your Account Is New

New accounts must verify both email and phone. For email, you’ll receive a code or a link that will verify the email. And for phone verification, you’ll receive SMS containing the code which should be added into your Instagram app on the screen that shows up. A lot of people are trying to bypass phone verification process but even if they managed to beat the system they’ll still be asked to verify their phone immediately when they try to perform any new action.

Change Of Password

When you or someone tried to change account password from another device, your account will be locked until you’ve verified your phone by receiving SMS code. Always logout of your accounts when using devices you don’t own. But it’s even better to always make sure you’re using a device you own, that’s the best way to secure your account.

If you still find it a must to use other peoples device, use browser and should use in incognito mode, almost all browsers offer this feature, by using incognito mode, when you close the browser all the account details are deleted, no saved username and password, no cookies or any tracking details.

Unusual activity on your account

When there is unusual activity in your Instagram account, you’ll be immediately signed out and will be asked to verify your phone number. Marketers mostly are prompted to verify their phone when they’ve done massive promotion for their products and services thereby bulk commenting or massive liking. If you don’t want Instagram to ask phone verification you should play it safe on this platform.

Signing In With Ip Address Different Than Usual IP Address

When you’ve spent months or years accessing your Instagram account using the same IP and suddenly you changed location and you tried to log in with a different IP address, you’ll be asked to verify your account especially if it’s through your browser, though if it’s through the app you might not be asked since there is a lot of data stored on the app that verify it’s still the same device that signed in with a different Ip.

Multiple logins at a time

If you’re logged into your Instagram account and you or someone login again with a different Ip address, you’ll all be logged out and will be required to verify the phone number, Instagram is securing your account from hackers, no need to worry, just add your phone number and receive the code.

You haven’t used your account for long

If you’ve abandoned your account and haven’t used it for a while when you log in you’ll be asked to verify your phone number. I am talking about not login in for like six months or even a year. It’s good to log into your Instagram every once in a while and perform some actions if you want your account to stay active.

Account reactivation

Instagram allows users to deactivate their account, this way they’ll become invisible to followers, their fans can’t view their content anymore but at the same time, the account isn’t deleted. So after some time and you log in to reactivate your Instagram account again you might be prompted with phone verification.

Using automation

When Instagram suspect you’re using automation in your account you’ll be asked to verify the account using a phone. Using automation to mass follow account, mass commenting and liking can all lead to asking for phone verification, and in this case, the account will be disabled and will be asked to contact support to prove your identity.

So these are instances where Instagram will always ask for either phone or email verification and no way around it, you have to receive the verification code and enter in your app before you continue using their services.

Now we’ll look at why you’re not receiving the security code even after inputting your email or phone number.

We’ll look at each of them separately and how to fix, we’ll start with email and here we go;

Why Instagram Not Sending Security Code To Email?

You mistype your email

You haven’t typed the correct email and you need to recheck in order to ensure the spelling of your email address is absolutely correct. When you type the wrong email, Instagram will send you the code but since the email does not exist it will bounce back, or if someone owns that email you mistyped, they’ll receive the code, not you, and hence the first step is to recheck your email.

Server overload

When Instagram servers are overload, that’s there are too many requests at the same time, you’ll be added to the queue and it can take few minutes to some hours or you’ll have added your number again to receive the verification code. Or sometimes servers are down, they can’t process any security code verification requests, this happens when the servers are undergoing maintenance.

Email provider not supported

Some users in order to open multiple accounts they try to use disposable emails, which are mostly not allowed on Instagram. There are email providers also that are blocked from been used on Instagram, when you add such emails the verification code will not be sent. This way you need to use a different email provider if you want to receive the code successfully.

IP address is banned

When you try to sign up a new Instagram account with an IP address that’s banned, the security code will not be sent to your email. It means your IP address has been blocked, and most of the times you won’t receive a notice from Instagram.

Using Proxies Or VPN

When Instagram detects you’re using proxies you’ll not be able to receive the security code to verify the account. This means such proxy is blocked from accessing their services.

These are some of the possible reason why you can’t receive verification code to your emails. Let’s now show you how to fix the problem.

How To Fix Instagram Not Sending Security Code To Email

After confirming that you’ve typed in your email correctly you should then follow the steps that will be outlined below;

Check spam folder

How To Fix Instagram Not Sending Security Code To Email

How To Fix Instagram Not Sending Security Code To Email

Sometimes the security code email has arrived but has landed in your spam folder. You should check there to see if you can find the email.

Wait For Some Hours

As we’ve mentioned earlier there can be too many requests that can’t be processed instantly from the Instagram servers. Wait for some hours to see if the email arrives in your inbox or in your spam folder. Don’t ignore this step because most of the time it’s from Instagram servers and a lot of users have received the security code after waiting for a few minutes to some hours.

Change your IP address

Solution to Instagram Not Sending Security Code To Email

Solution to Instagram Not Sending Security Code To Email

It might be possible your IP address has reached the maximum limit for opening a new account or has been blacklisted. Change your IP address either by switching the IP address using your internet service provider or by using reputable VPN services like NordVpn or ExpressVpn.

Use browser

How to fix "Instagram won't send SMS"

How to fix “Instagram won’t send SMS”

If you’re using your app when requesting for the security code, you should switch to using your phone or pc browser. Chances are your device has been blocked, and no matter how many times you tried they’re not going to send the security code to your email.

If you still want to use your app you should consider reinstalling your Instagram, uninstall the app and delete every data for the app, this data is used to track all your activities. When you install a new Instagram app you then use a different IP address for receiving the security code to your email, also when using browser you should use incognito mode.

Try after some time

If after two or three days you haven’t received the code you should try again, maybe it’s due server overload and your queue is missed, trying after a day or two, you might get lucky, and this time use a different email address, and if possible use a different provider, because chances are your provider isn’t supported.

Contact support

If you’ve tried all the solutions outlined above you should contact Instagram support to help you with sending the security code to your email.

So these are the things you need to try out when you can’t receive the security code. Let us now move to the phone part.

How to Fix Instagram Not Sending Security Code to phone?

The problems that are preventing you from receiving security code to your phone are pretty much the same as with email except with some few variations. Let us now share the details for phone verification;

Why Instagram Is Not Sending You Security Code Through Your Phone

The phone number has been blocked

When a phone has been used previously for an account that violated Instagram rules and that account was disabled, that number has been blocked and it can’t receive security code in the future.

Using banned IP address

When the IP address you’re using has been blocked, the verification code will not be sent to your phone also.

Server overload

There are times when servers are busy; they’re not sending verification code to any phone. You have to wait for some hours or even days before you request the verification again.

Using a banned VPN service

Some VPN providers are blocked from accessing Instagram services and hence when you try using such services there will be a problem in receiving the security code.

The phone number has been used multiple times

When your phone number has been used multiple times for receiving the security code, you might face the problem of not receiving the security code; this is applicable when you’re opening a new account.

Possible Fix For Instagram not Sending Security Code to phone?

Use a different IP address

Since a blocked IP address can’t be used, the first thing you want to do is change your IP address, provided you have to recheck your phone number it’s correct.

Try a different phone number

Since there are chances the phone you’re using is blocked or have exceeded the verification limit, you should try another phone number; this might help you get the security code fast.

Use incognito mode

Instagram stores a lot of cookies in your normal browser, but with the incognito mode you’re starting fresh, but you should take note when using incognito mode you need to use a different IP address.

Use another device

If you’re using the app on your phone, try using another device because it might be your device is blocked and that’s why the code isn’t sent.

Wait for a few hours

Sometimes servers are busy and are unable to process the request at the moment, by waiting for a few hours the code might arrive.

Following some of these steps will definitely help you receive the verification code. If not, I guess you have to contact support for help. Let us know if this has helped you receive the security code from Instagram in the comment box below.

92 responses on this

  1. ananathaniruth March 18, 2020 7:56 pm

    security Code

  2. rabar_qasm March 18, 2020 5:28 pm

    plies helip mi

  3. angel March 18, 2020 2:46 pm

    my I’d baby_doll44880 is not opening insta is not sending me otp

  4. Mahi March 18, 2020 8:49 pm

    Instagram confirmation code is not coming on my mobile number. Pls help me

  5. Mahi March 18, 2020 8:48 pm

    Instagram confirmation code is not coming on my mobile number.

  6. better.fly_ March 18, 2020 8:06 pm

    Instagram blows me

  7. mahadev editor jai bhole nath March 18, 2020 9:30 am

    Please solve my problem, my Instagram code is not open my pone

  8. Mr___sidhu___005 March 18, 2020 2:29 pm


  9. Bhavya shah March 18, 2020 4:43 am

    I was trying to open my instagram since last night. It’s asking the security code . But I am not receiving it on my number and email . I have been trying it so long. I have tried other ways too . But I’m not receiving the security code . Need to get back to my account. ASAP .. please help . What to dooo ?

  10. Maryann March 18, 2020 1:24 pm

    Instagram is not sending me the security code to my phone number. I can’t access my account at all and the above didn’t help. Please help!

  11. Balraj_tejay March 18, 2020 6:23 am

    Please sand code security

  12. Sham March 18, 2020 11:46 pm

    Instagram isn’t sending the SMS message with the code I tried with two phone numbers and on different devices it says that it has been sent, yet nothing is sent. Idk what to do because my account is pretty important to me and idk what to do. Did anyone of you guys get the security account or not yet? If u did please tell me how u got it.

  13. Miyoko March 18, 2020 4:57 pm

    Were you guys able to resolve this issue? I have the same problem. I can’t a verification code and I even tried to use a different phone number, I reset my password but I still didn’t get the code. What else should I do?

  14. devrajsamariya March 18, 2020 8:54 am

    Otp nhi aa rha mere nambar par please help me Temprelly loked my account otp send this nambar 8696647120

  15. awais March 18, 2020 1:40 pm

    I am not having access to my email but when I login its asking me to give me the code because I can’t access my email I can’t access my code please help me

    Contact me using this email:


  16. Harshmaan2005 March 18, 2020 3:01 am

    Please send to me Instagram confirmation code verify

  17. Abhilash March 18, 2020 6:29 am

    My Instagram account two factor code not available plez my email enter code is opened Instagram account my personal photos uploading

  18. Kesseli March 18, 2020 8:22 pm

    Hey so I won’t get the SMS message with the code. Maybe my number is blocked? I tried signing in on a computer and other devices, but even though it says it sent the code to my number, no matter what device I’m on, it will never send a code to me. I think I might have seen a sign in and thought it wasn’t me (when it was me) and changed my password. Do you think that could have done something?

  19. efrah March 18, 2020 8:50 am

    i am typing the correct code sent to my number but instagram does not verify it

  20. Caroline Manbeck March 18, 2020 4:06 am

    I stills not getting a code for my number. It won’t send and won’t allow me to get back into Instagram to give a different number. Please help me!

  21. Vikas my id vikas1848yadav March 18, 2020 3:04 am

    Recovery code nhi aa rha

  22. Vikas my id vikas1848yadav March 18, 2020 3:03 am

    My account is been temporary blocked and recovery code not available please try again aa rha h

  23. A March 18, 2020 7:25 pm

    Instagram is not sending me the security code to my phone number. I can’t access my account at all and the above didn’t help. Please help!

  24. LaurenB March 18, 2020 8:09 pm

    I am logged into my account, but it says “cannotr refresh feed,” I can’t see my posts or anyone else’s, or access my dms. I can only go in settings. It keeps asking me to verify, but it won’t send me the code. I’ve tried going incognito, sending to other phone numbers, using different devices, everything! I don’t know what more I can do???

  25. alee mcdonald March 18, 2020 6:40 pm

    my instagram wont send me my code and i have two accounts matched matched up but i can only log into my second account being where i sell clothes but i can’t log into my personal account and i have been trying all day. i have also tried to get help from instagram but no luck.

  26. Tamarcus Jones March 18, 2020 6:46 am

    I still can’t access a security code to verify my account

  27. Bianca Engelbrecht March 18, 2020 7:25 pm

    Hi. I have been logged out for suspicious activity on my account. Then Instagram wants to send a code to my number and never got the code. I deleted and reinstalled the app and now it wants to send to my email account, and once again it is not sending the code to my email. What could be the problem. I have waited 2 days and still nothing. I have recent the code multiple times and nothing

  28. March 18, 2020 5:44 am

    Confirm code

  29. Alajhi Fowlkes March 18, 2020 11:39 pm

    Hi so the problem is that I got a suspious log in attempt on Instagram and tried to send a code to my iCloud but it doesn’t work. When I logged into my iCloud from my PC I had to free up space before emails come in so I freed up space and I get emails but not from Instagram? And in order to pass the log in attempt they have to send a code to make sure it’s me

    1. Gramto March 18, 2020 12:55 pm


      Kindly reset your password and try to login again.

      Thank you.

  30. Lex Winter March 18, 2020 2:04 am

    Thanks, I suspected I was banned. I’ve never posted anything on Instagram, just browsed, but I have been systematically removed from all social media because of my political views (I am a centre left liberal, so by their POV I’m literally Hitler.) slowly over time my demographic reach went from 8 million viewers to 0. My remaining social media accounts I never used besides viewing only, yet they still found and deleted them.

    The tech tyrants must fall.

  31. AA March 18, 2020 5:06 am

    The security code won’t send to my phone and nothing is working. Will I loose my account? Help please

  32. Gramto March 18, 2020 10:46 pm

    Kindly try to reach Instagram – Here a Guide

  33. Кристина March 18, 2020 11:21 am

    Have you stolen or blocked an Instagram account? Can’t get security code?
    Write, help

    1. Gramto March 18, 2020 4:52 pm

      If your account is blocked and there’s an option to retrieve your account, you’ll still receive the code via SMS or email.

      Thank you.

  34. Vikash Kumar March 18, 2020 1:14 am

    Am not gating security coad

    1. Gramto March 18, 2020 9:06 pm

      Hi Vikash,

      Have you tried both the phone and email options?

  35. Buroq March 18, 2020 1:56 pm

    Yet to received any code on my yahoo mail until today.

    1. Gramto March 18, 2020 2:23 pm

      Hi Buroq,

      Have you tried using the SMS option?

  36. Gabriel March 18, 2020 5:09 am

    Does someone fixed the problem? I get the code by email but it’s always wrong and so the only solution is to get it from sms but i don’t recive it!
    No block contact, all phone things activate, tried to delete/reinstall and even from pc but nothing 🙁 can’t get the sms code

    1. Gramto March 18, 2020 4:55 pm

      Hi Gabriel,

      If you get the code and it doesn’t work, It could be that the codes are coming late and you’re using the wrong code for a different request. I’d advise you to wait for a few hours, try clearing your browser cache and cookies, then try again.

  37. mr.mohtasham March 18, 2020 4:52 pm

    i can’t receive security code after 5 day’s
    i’m live in iran and i think iran is banned but i use a premium vpn for change my ip but still don’t send my security code
    what can i do??

    1. Gramto March 18, 2020 9:54 pm

      Ensure you’re not using a domain attached to your custom domain. You can use Gmail, Hotmail, and other popular email services against your personalized domain as the domain could’ve been flagged.

      Thank you.

  38. Britt March 18, 2020 4:06 pm

    this was the first time ive ever deactivated my insta, it was solely to take a break for a week and upon reactivating it, it wouldnt let me sign back in on the app. I got an error message “Error, sorry there was a problem with your request” and then if i try to make a new account, before ever even getting to the home page, it says “Your account has been disabled for violating our terms”. I was able to login on the browser in ingonito mode for a few days (3) and then one morning it kicked me out and stopped sending me the verification codes and my backup codes stopped working, but MY ACCOUNT IS STILL ACTIVE so i cant appeal anything. All of my log in info is correct, ive tried resetting my password, tried uninstalling and redownloading. I tried restarting my phone and a hard reset. I tried using a vpn block, and i tried using another device but again- the codes wont come through to my phone. Im really frustrated because im not an influencer, i dont have a ton of followers or follow a ton of people, I havent even posted to my feed in 5 months.

    1. Gramto March 18, 2020 4:28 pm

      Hello Britt,

      I’d advise you to wait for a few more days before attempting to log back in. Sometimes, it takes a few days for a reactivated account to be fully activated.

      Thank you.

  39. jj March 18, 2020 6:06 pm

    I get my security but it doesnt work….
    what more can i do….

    1. Gramto March 18, 2020 2:21 pm

      It’s best to wait for about 12 hours and then try again.

  40. Svbz March 18, 2020 3:44 pm

    I am unable to receiving security code please help

    1. Gramto March 18, 2020 2:22 pm

      Have you tried to confirm that the email and phone number used are correct?

      Kindly review, then clear your browser cache and cookies, then try again.

  41. sunny March 18, 2020 8:50 pm

    thank you .. its helps )

    1. Gramto March 18, 2020 2:23 pm

      You’re always welcome, Sunny.

  42. Gomolemo March 18, 2020 10:17 am

    I want to get my verification code thru my email

    1. Gramto March 18, 2020 2:24 pm

      Have you tried to confirm that the email used is correct?

      Kindly review, then clear your browser cache and cookies, then try again.

  43. Nicole sifiso March 18, 2020 6:28 am

    My Instagram says couldn’t get feed back and it needs a verification cord which I forgot

  44. Julia March 18, 2020 6:47 am

    I was hacked recently and a hacker connected his email to my insta. I could restore my password and acess to a page, but whenever I try to login Instagram requires me to confirm my email, however its not my email. Its hacker’s email. So without email confirmation I cannot proceed and enter my page. What can I do about it? Please help if you know any solution.

  45. Heba Obaid March 18, 2020 3:31 am

    The easy and best solution is:
    Go to chrome via your computer/laptop, search Instagram, you’ll see a lock symbol next to the URL on the left, click that then click cookies, remove all cookies( dw nothing will happen to your account) enter your account username and password, the code will be sent to your email/phone number! This worked 100% with my account.
    Good luck!

    1. Gramto March 18, 2020 4:00 pm

      Thanks for the tips Heba!

  46. Carly March 18, 2020 8:13 pm

    Tried all these steps, several times. No luck.

  47. Ihab March 18, 2020 4:30 pm

    Man I didn’t Have a phone for one monthBecause it was broken now I bought a new one and I’m not getting the verification code with my number can you help

  48. Ruth March 18, 2020 3:58 pm

    It’s been a month that instagram hasn’t send me a code and I don’t want to make a new one because all my photos are in this account including the archive ones . Please help

  49. Nandini March 18, 2020 11:15 am

    My cood in not coming

  50. jack March 18, 2020 4:50 am

    it wants me to put the digit in and i thought i probably used the wrong email since it never sent even when i sent it many times but i did verify it and it worked but now its not and i tried making a new acc but it went back to that security digit page and idk what to do anymore

  51. juze5f March 18, 2020 10:18 pm

    I can’t login to my account because l see security code massage

  52. Tom K March 18, 2020 12:10 am

    IG sends me a code, but won’t open a window where I can enter the code. Is there a URL I can use to enter the code?

  53. Vinay yadav March 18, 2020 4:19 am

    Please security code send me

  54. Pratham Raina March 18, 2020 5:23 am

    I had tried just about everything and nothing worked, but the login my account using incognito, worked in a second and now I’m back in my account. thank you so much for this!

  55. zeneera March 18, 2020 2:09 pm

    i have changed gmail linked to my account…… when i want to verify it they r sending me the code on ghe previous gmail which i have removed nd not on the one which i linked with….. what should I do???😭😔

  56. Adriana March 18, 2020 8:27 pm

    Did you get in your IG account yet? Have you gotten your security code yet?

  57. Sterling Stevens March 18, 2020 10:10 pm

    If your having problems getting a security code use a different number. A number of a friend or someone you know thats what worked for me.

  58. Krystal March 18, 2020 11:46 am

    My Instagram got locked and won’t send the verification code through my number. I have no idea what to do do

  59. Kat March 18, 2020 11:15 pm

    This didn’t work for me. Still not getting a code.

  60. kathia March 18, 2020 11:29 pm

    I posted a picture last night and was checking my instagram constantly and then instagram logged me out and had to confirm with my phone number. however they still haven’t sent me a code.

  61. sirinenina March 18, 2020 10:55 pm

    code email

  62. James perry March 18, 2020 2:30 pm

    I’m logged in the email it’s not sending me the code to log in

  63. Morgan Williams March 18, 2020 2:07 pm

    If not sending a code so I can log back in

    1. Sharadpimple March 18, 2020 9:07 am

      Instagram not send me security code

    2. Deepika borle March 18, 2020 9:01 am

      I can’t receive security code on my mobile number please tell me what I do

    3. Praveen__yashi March 18, 2020 11:02 am

      I cant receive my security code pls send me the security code ND get my acc back pls..

  64. Faizal March 18, 2020 12:59 pm

    Security code not be send my nabar my Instagram I’d ___shifuu___555 security code send me my emil id

  65. Emily March 18, 2020 7:11 am

    It’s been 3 months and they haven’t sent me a security code please help because I don’t want to abandon my account

    1. lionel March 18, 2020 12:17 pm

      have you gotten your accnt back?? if you did what did you do

    2. Praveen__yashi March 18, 2020 10:58 am

      IAM not receiving my security code

    3. Xavier Frazier March 18, 2020 1:14 am

      Instagram still haven’t sent a security code to my phone for me to log in, this is not a good look on them.

    4. Valeria March 18, 2020 3:03 pm

      Did you contact Instagram support? Please tell me you got your account back, I can’t believe three months have passed.

    5. __chote__ajay March 18, 2020 5:25 pm

      Ajay thakor

    6. Adriana March 18, 2020 8:25 pm

      Have you got in your instagram account yet because I am having the same problems with my IG

    7. Hannah March 18, 2020 12:50 pm

      Did you find a way to get the code? I’m having the same issue right now but it’s only been 2 weeks.

    8. Ruth March 18, 2020 4:00 pm

      Hello we’re you able to fix your problem ? If so can you please let me know how it worked . 😭

    9. Milica March 18, 2020 12:11 am

      I have got the same problem, Instagram dont want to send me a security code, but my account is inportant for me,If you solved your problem, can you say me

    10. Catherine March 18, 2020 9:28 pm


    11. sarah March 18, 2020 5:27 pm

      did you ever figure anything out? Im having the same problem

  66. mr seoungwoo March 18, 2020 5:13 pm

    I am Korean.
    I need to set the proxy to Korea, is it testable?

    I have a Korean proxy.
    However, it does not work.
    I don’t know why.
    The way seems different.

    I will purchase it as a premium immediately after testing.


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