Instagram happens to be one of the most popular social media platforms in today’s time. It has around 400 million active users in a month.
The platform started off as a simple photo-sharing site but today, it has grown to be much more than that. You not only share your photos but also interact and gain connections on the platform. Not just that but the platform has also turned out to be a hot spot for the marketers as well.
You can find many artists, companies, brands and official profiles on Instagram that you would want to follow. With all the beautiful pictures to explore, Instagram is becoming more and more important in people’s life.
However, there are times when you are faced with an error while using your Instagram account. If you notice the error message saying, ‘oops, an error occurred’ then you know there is a problem. This may prevent you from browsing posts or even upload anything to your account. But why does this happen or how it can be fixed? To know all about it give this article a read.
Reasons Why ‘Oops, an error occurred’ Problem Happens
There could be four possible reasons why this may happen. When you know the reasons, it becomes easier for you to count it. This will save you from wasting too much time. The four main reasons include:
1. Weak network
This problem could be the result of having a weak network connection. All the contents on the platform need to be loaded with a reliable network connection. This is not only applicable for Instagram but for all other platforms as well. So when you get the ‘Oops, an error occurred’ you should first check whether your internet connection is working properly.
2. Outdated app
Another possible reason could be that you are using an outdated version of the app. When you use an old version, there exist bugs that can create a lot of problems. Therefore, it is important that you update your app every time when there is a new update file available. This will ensure that your app doesn’t have any bugs or other problems.
3. Too many sign-ups
This problem may also happen when you have sign up for multiple accounts from the same device within a short time. This will make your IP address appear like a robot. As a result, Instagram will stop or won’t allow any further events on the platform. Therefore, it’s better to have only one or maximum two accounts on the same device.
When you jailbreak or root your device, it may lead to certain hidden errors that makes the version of your app unstable. This too can lead to the error message ‘Oops, an error occurred.’
So these are the main possible reasons that can result in the error message. If you want to prevent it from happening then you should take care of the mentioned things.
How to fix Instagram’s ‘Oops, an error occurred’ Problem?
If you have got the error message, don’t worry as this is very much fixable. There is no need for you to panic or start a new account.
Often users get very confused when they receive such error messages. They think their Instagram profile is lost forever. But nothing like that will happen if you know the ways to fix it. There are many ways following which you can take care of the problem. We have laid down the main methods that you can follow to get rid of the problem. Here you go with the details.
Solution 1: Using a stable network
As you already know, one of the causes of the error message is a poor network connection. In that case, you need to switch to a stable internet connection. For example, if you notice that the carrier or the Wi-Fi signal showing only one or two signals then you have a weak internet connection. This may be the reason why you are seeing the error message.
In this type of situation, you should switch to a stronger network connection. That should solve your problem.
Solution 2: Update your Instagram app
If you are shown the error message every time you open your account to browse pictures or upload photos then you should check the version of your app once. If your app is backdated then it may result in the error message.
To keep your apps running fine you need to update them regularly. You can check the version of the app by visiting Google Playstore or App Store. If you see the update option then click on it to get the latest version of the app. if you don’t see the update option then you are already using the latest version.
When your app’s version gets old, it gives rise to several problems. There may be bugs and other problems that need attention. All this is fixed when you update your app. therefore, you should always keep in mind to update your app in order to avoid all such problems. You should follow the same for all your apps and not just for Instagram.
Solution 3: Update ios and android system
Just like your mobile apps you also need to update your mobile phone regularly. Every time you receive a new update you should update your phone. This will keep your phone completely up to date and free of any problems.
If you just continue to update your apps and ignore your mobile phone then your apps may start to malfunction. That’s because the apps are updated to fit the latest mobile version. So if your mobile phone version is updated then you may see such error messages showing on your Instagram account. This is not restricted to your only to your Instagram account. The same applies to all the apps that you use on your phone.
By updating your mobile system, it will be able to support the latest version of the Instagram app. In order to update your phone system, go to settings and then to phone update. If there is an update available then you will get to see it. If there is no update then your phone is already using the latest system. The same thing applies to both android and ios users.
Solution 4: Reset your Instagram password
You can also fix the error message problem by simply resetting your Instagram password. In case, you don’t know the steps to change your password you can take help from the following the steps. We have provided separate steps for mobile and PC.
- The first thing you need to do is open your Instagram account and log out of it.
- Go to the login page and click on the option forgot the password. It is located right beside the password bar on the right side.
- Now select to reset/change your Instagram password with related information such as your Facebook account, SMS or email account.
- Once you are done resetting your password you can log in to your account and then confirm your identity either through SMS or email. This will allow you to use Instagram again.
- First, open an incognito window from your browser and visit the Instagram website.
- Go to the login page and click on the option forgot the password.
- Get a login link from the platform by using your email address or username.
- Now all you need to do is simply follow the steps to reset the password of your account.
Why Instagram is so popular?
The popularity of Instagram is not hidden to anyone. Some of the main reasons behind its unbeatable popularity are:
1. Easy to use
This is an easy to use, mobile-friendly app. since using it involves no complications, users actually like the app. They spend at least an hour a day on Instagram exploring hundreds of pictures or more.
2. Marketing platform
Instagram has many marketing opportunities for brands and marketers. This is yet another reason why it has become so popular these days. You can find many business pages on Instagram to follow.
3. Platform for talent
Instagram has provided a platform where you can showcase your photography skills. Not only photography but any other talent or skills that you have. By taking pictures and videos you can let the world know what you are good at.
4. Sharing platform
This is one platform where you can share all the pictures you want. You can share it with your friends or the whole world, the choice is yours. Along with it, you can also make new connections.
So these are the methods that you can follow in order to fix your error message problem. Before you start resetting your password make sure you check your internet connection and also your phone and app version, whether they are updated or not. Now that you know how to solve the problem hopefully, you will be able to fix it.